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Telecom Liechtenstein AG, a telecommunications service provider serving more than 5,000 enterprise customers in Liechtenstein, Austria and Switzerland, has reportedly deployed Unified Communications (UC) solution provided by the Innovative Communications Alliance (News - Alert) between Microsoft and Nortel.

 

Officials at Telecom Liechtenstein said that the reason to opt for new UC solution was to enable the company’s 130 employees in Vaduz to determine whether colleagues they wish to contact are available, and then instantly make phone calls, start conference calls and send e-mails and instant messages through a simple mouse 'click' on their desktop.

 

"With the support of our longstanding partner Nortel (News - Alert), we have been able to simply and inexpensively modernise our internal communication network within a tight project timeframe of only eight weeks," said Christoph Beck, NGN project manager, Telecom Liechtenstein, in a statement.

 

Beck said that the new OCS environment will enable employees to not only communicate more efficiently, but also gain experience using new UC applications to better help us roll out UC solutions externally.

 

Nortel unified communications solutions make it easier for organizations’ workforce to connect, communicate and collaborate with each other, customers and suppliers. UC is a presence-enabled communications and collaboration system featuring integrated IP telephony, instant messaging (IM), audio, video, and web conferencing, providing a consistent, unified user quality of experience over any device, anywhere, anytime, whether fixed or mobile, and through multimedia applications for a richer collaborative experience.

 

The new unified communications network will also allow Telecom Liechtenstein employees to securely access its corporate network via mobile devices to retrieve information and respond more quickly to enquiries. Telecom Liechtenstein plans to offer a hybrid network unified communications solution to enterprise customers in Liechtenstein, Austria and Switzerland in the second phase of this implementation.

 

“Telecom Liechtenstein will derive considerable future benefits from the unified communications solutions enabled by our Innovative Communications Alliance," said Rolf Weidmann, sales director, service providers, Nortel, in a statement.

 

Weidmann said the new capabilities from UC can also provide Telecom Liechtenstein with new and innovative business opportunities because many small and medium-sized enterprises could use Telecom Liechtenstein's hybrid service to leverage the productivity enhancements that unified communications offers.