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Applied Voice & Speech Technologies, Inc. (AVST), a California-based developer of communications solutions, recently unveiled the latest version of its Unified Communications (News - Alert) (UC) platform, CallXpress 8, which can turn a telephone system into a productivity tool, according to the company.

 

Designed in direct response to customer’s demands, the CallXpress 8 UC solution not only works with existing communications infrastructure (telephone system, e-mail system and data infrastructure ), but also protects and supports up-gradation of the customer’ infrastructure, said the company.  

 

Delivering mission critical features such as centralization, high availability and enhanced mobility options, the CallXpress UC platform also offers a suite of Unified Communications applications that includes advanced call processing, voicemail, unified messaging, personal assistant, fax, speech and notification - all with a single point of administration.

 

According to AVST (News - Alert), its CallXpress 8 keeps users connected as well as productive. Featuring centralization, the latest version of CallXpress enables customers to centralize messaging and call processing applications - with existing voice or data networks. It also offers improved mobility options by combining user’ existing mobility applications such as unified messaging, speech user interface, and single number/single mailbox. It also implements company’s survivable call server technology or SIP (session initiation protocol) gateways.

 

The CallXpress 8 platform is able to scale up to 384 ports and 40,000 users, which is double the scalability of previous versions of CallXpress. It can be networked for larger capacity as well, said the company.

 

Featuring new multi-call server architecture, the latest version of CallXpress can deliver continuous high availability. The multi-server architecture integrated with Neverfail, which is a fully synchronized hot standby, provides IT administrators with the peace of mind that CallXpress is running round-the-clock and there will be no system downtime, said the company.

 

AVST said that its CallXpress 8 is capable of increasing the connection between mobile workers and the corporate office. This is done by leveraging the ‘CallXpress Personal Assistant,’ which offers ‘Find-me/Follow-me’ capabilities to automatically route calls to the most appropriate telephone - based on current presence, calendar and contact management.

 

AVST claims that its CallXpress platform provides compatibility with over 250 TDM, IP-PBX (News - Alert), and Centrex integrations and also ability to support up to 10 switches. This capability facilitates AVST to offer an upgrade path from legacy voicemail systems to Unified Communications.