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Unified Communications Featured Article

February 05, 2008


InfoTech Report Shows Active Voice as Third Leading Unified Messaging Provider in North America


Active Voice, LLC, a global provider of Unified Messaging, Unified Communications (News - Alert) and speech-activated solutions, has announces its position as the third leading Unified Messaging provider for messaging systems shipped in North America.


This placement was announced in the InfoTrack for Converged Applications (ICA): First Half of 2007 (1H07) North American Report, published by The Telecom Intelligence Group (InfoTech).

"Active Voice continued to show very strong growth in the first half of 2007 versus the prior comparable period in 2006," said Ken Dolsky, Vice President and ICA Program Director at InfoTech, in a Tuesday statement.

"The report shows that North America mailbox shipments by Active Voice rose by 32 percent in 1H07 compared to 1H06, and the company increased its market share in overall mailbox shipments from 7.2 percent to 9.3 percent over the same periods placing third in North America system shipments."

"The findings in this ICA report confirms Active Voice's growing market position as a North American leader in Unified Messaging," said Eyal Inbar (News - Alert), General Manager, Active Voice, in Tuesday’s statement.

"The report also validates the importance of simplifying the migration process from legacy voicemail systems to Unified Communications through Unified Messaging. In turn, more and more IT administrators and business users are encouraged to adopt Unified Communications at an increased rate, which we believe will be a significant customer trend in 2008."

After a strong first half in 2007, Active Voice launched several major technology advancements, including the first-of-its-kind VideoMail for UM through its enterprise solution, Kinesis 3.0. The company also launches the Repartee 10.0. As a result, Active Voice was able to continue its momentum in achieving differentiation.

"Over the last several months, Active Voice has introduced some innovative messaging functionality that differentiates them from the competition and appeals to a more technologically savvy generation of users," said Sandra Gustavsen, Analyst at TelecomTactics, in Tuesday’s statement.

TelecomTactics is a database and newsletter publication that covers the business telephony industry.

"VideoMail, support for iGoogle or iTunes personal portals and voice/fax notifications via RSS feeds to a desktop or mobile device, including an Apple (News - Alert) iPod, are just a few of the new forward-looking solutions from Active Voice," Gustavsen added.

Inbar went on to conclude that Unified Messaging is a significant part of UC and possibly the easiest to demonstrate the actual business value of the solution. Active Voice has been using its presence in the UM market in order to build advanced communications applications that provide customers with real business solutions, such as FindMe, FollowMe, ViewCall and VideoMail.

Organizations are increasingly realizing the benefits associated with unified communications and as a result, the demand for solutions that support this technology continue to increase.

The use of Unified Messaging is truly a value added element of unified communications, creating great opportunity for Active Voice to continue its push for global market dominance.

Susan J. Campbell is a contributing editor for TMC (News - Alert) and has also written for eastbiz.com. To see more of her articles, please visit Susan J. Campbell’s columnist page.

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